There is no catch! Please make sure you understand what your service provider will charge you for calls to these numbers.
We do go to great lengths on the promotional material and our website to
emphasise that most but not all tariff plans include calls to Yourcall’s access
numbers within the bundle. There may be several reasons why you were charged,
1.) You are a Pay-as-you-go customer 2.) You inadvertently pressed “call” after
dialling the international number 3.) You went outside of your available free
bundle minutes allowance or finally 4.) That your tariff plan is one of those
which excludes calls to our access numbers from your bundle. Our first advice
would be to determine which one of the above reasons is why you were charged. If
you send us the bill we will help you find out why. If indeed it turns out that
your tariff plan does not include calls to our access number within the bundle
then I’m afraid this service is not for you. However we do offer an alternative
service for people who can not take advantage of the Yourcall mobile service.
Please visit www.italk247.com to get details of cheap international calls from
your home or office phone from just 2p/min.
We do go to great lengths to ensure the information displayed on our site
accurately represents the most up to date network operator pricing policies.
Because the network operators are responsible for their own pricing, they may
from time to time review pricing and not inform us. If you feel you have been
overcharged please contact your mobile operator or contact Customer Services
with details at info@yourcallworld.com.
You can dial our instant access numbers from any BT Mobile Pay monthly or
Pay-As-You-Go mobile. For pricing details please visit the BT
Mobile network page and select the country you wish to call to get the
latest charges for calling our access numbers.
You can dial our instant access numbers from any Vodafone Pay monthly or
Pay-As-You-Go mobile. For pricing details please visit the Vodafone network page
and select the country you wish to call to get the latest charges for calling
our access numbers.
You can dial our instant access numbers from any O2 Pay monthly or Pay-As-You-Go
mobile. For pricing details please visit the o2 network page and select the
country you wish to call to get the latest charges for calling our access
numbers.
You can dial our instant access numbers from any "3" Pay monthly or
Pay-As-You-Go mobile. For pricing details please visit the 3 network page and
select the country you wish to call to get the latest charges for calling our
access numbers.
Yes you can, just like consumer tariff plans you should check your network
operator on how they treat calls to our access numbers, before using the
service. Plus don’t forget the only number that shows on your mobile bill is the
UK Yourcall access number
Yourcall Instant access numbers can be dialed from any mobile phone at the rates
shown, no sign up or registration required. Yourcall Account gives even better
rates and is ideal for any contract mobile phone subscriber or if you want to
call from a landline. By opening an account you can call our (020) free within
your bundle and make international calls from just 1p/min.
Open an account now to start making cheap international calls it’s free to open
and takes only a few minutes.
No, you will only be billed by your existing service provider for calls to our
access number. Or if they are included within the bundle you will see these as
free cross network minutes within the bundle on your monthly bill
Because of the cost of connecting calls to different destinations around the
world varies, the rates we are offered by the telecoms operators reflect this.
Therefore you will notice some of the destinations available at varying times.
We constantly monitor the destinations available and may well be able to offer
this unrestricted in the future so do keep an eye on the latest news on our
website.
No, currently Vodafone charge customers across most of their tariff plans for
calls to the Yourcall access numbers, however we do have reports from some
customers confirming these calls can be made within the bundle on some deals.
Our advice would be to contact your service provider and ask them as they are
the ones who charge. If indeed it turns out that your tariff plan does not
include calls to our access number within the bundle then I’m afraid this
service is not for you. However we do offer an alternative service for people
who can not take advantage of the Yourcall mobile service. Please visit
www.italk247.com to get details of cheap international calls from your home or
office phone from just 2p/min.
Unfortunately 3 does not include calls to our 07744 access number within any of
its tariff plans, meaning you would be charged for calling this number. However
to address this we have launched a service specifically for 3 network
subscribers that will allow you to make international calls to many world wide
destinations from just 15p/min, compared to a normal international call from
your mobile which could cost anything up to 90p/min. Please search for the
country you want to call to see if its is available and to get the access number
you need to dial.
No, the Yourcall service as described on our website is designed for UK mobile
users. You can dial our access numbers from outside of the UK, however would be
strongly advised non UK based users to contact their service provider to check
their charging policies for calls to UK mobile access numbers before using our
service
Yes you can, just like consumer tariff plans you should check your network
operator includes calls to our access numbers in the bundle before using the
service. Plus the only number that shows on your mobile bill is the Yourcall
access number